At Eleganté, we are committed to delivering your Eleganté jewellery with care and precision. Here’s what you need to know about our shipping process:
Processing Time
Once you place an order, our team begins processing it promptly. Processing times may vary depending on the product and availability, but we strive to get your order ready for shipment as quickly as possible.
Shipping Methods
Shipping Costs
Shipping costs vary based on your location, chosen shipping method, and the total value of your order. The exact shipping cost will be calculated and displayed during the checkout process.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and estimate its delivery date.
Estimated Delivery Time
Delivery times depend on the shipping method you choose and your location. During checkout, you’ll see estimated delivery timeframes based on the shipping method you select.
International Shipping
We offer international shipping to many countries. Please note that international shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.
Address Accuracy
Please ensure that you provide accurate and complete shipping information to avoid any delays or issues with delivery. We are not responsible for incorrect addresses provided by the customer.
Order Changes and Cancellations
Once an order has been placed, changes to shipping addresses or cancellations may not always be possible. Contact our customer service team as soon as possible if you need assistance.
Shipping Partners
We work with reputable shipping partners to ensure the safe and timely delivery of your orders. While we strive to meet delivery estimates, factors beyond our control, such as weather conditions or delays in customs, may impact delivery times.
We take pride in ensuring that your Eleganté jewellery is packaged securely and delivered to your doorstep in a timely manner. Your satisfaction is our priority, and we’re here to assist you throughout the shipping process.